Los Angeles - Chicago - New York - Beijing
Services
Projects
Automotive voice interfaces (VUI), Smart Home Thermostats, Fortune 100 e-commerce, server hardware, desktops, laptops, keyboards, printers, remote controls, sys admin, mobile payment...
Clients
Dell | Microsoft | EMC | Verizon |
Roxio | Project 202 | Obopay | Corel |
McAfee | Symantec | Synaptics | Wifi Alliance |
LogLogic | Norton | Music Match | Adobe |
. . .
Contact
Info@UXresearchConsulting.com
+1.949.484.5805
Projects
Server Cabling/Labeling (P=20)
Competitive Evaluation |
Sears.com Eye Tracking (P=40)
Report |
Mobile Payment Usability Test (P=18)
Home Page |
3d Garage Designer
Heuristic Evaluation |
Printer Mgmt Usability Test (P=12)
Console |
Mobile Workstation Evaluation (P=24)
Session Setup |
Backlit Keyboard Evaluation (P=30)
Protocol |
Remote Design Evaluation (P=18)
Design Alternatives |
Media Player Usability Test (P=12)
Prototype |
Services
Usability Testing
- One-on-One, Lab, Remote, Unmoderated, Field, Guerilla
- Paper, Prototype, Beta, Validation
Heuristic Evaluation
- When quick turnaround is needed, this expert review provides effective insights and keeps the budget low
Card Sorts
- Open, Closed, Tree, Taxonomy, Information Architecture
Prototyping
- Fast, cheap or good -- Pick two
Ethnography and Contextual inquiries
- In situ observation and interviews
Persona Development
- Give your user types background stories, so your team will empathize more with them when designing
Focus groups
- When done the right way it isn't marketing
- Using small groups and/or software we limit the noisy one in the group
Eye tracking
- Expensive equipment and large numbers of participants needed to get valid data
- If you've got the budget, we have the skills
About
Based in Los Angeles, California, UX Research Consulting is a research focused UX consultancy. We support all types of clients, from small startups to large multinational corporations, with short-term project based studies to long-term strategy engagements.
Marc has been a user experience consultant for over 20 years, primarily doing research, but also with extensive experience in managing and leading information architecture, design and prototyping projects for a variety of clients.
He has successfully lead and delivered hundreds of research projects, working one-on-one with thousands of users.
Marc@UXResearchConsulting.com